Duties and Responsibilities:

• Works in the reception area of the College dealing with all enquiries, whether in person or by telephone.
• Provides routine, factual information to the public.
• Responds to routine questions and refer calls.
• Prepares telephone call reports; provide records for entire telephone data collection.
• Assists with the development of the staff directory.
• Welcomes visitors and guests and direct appropriately.
• Responsible for ensuring all visitors is signed into and out of the College.
• Responsible for all College post and distribution of incoming post to staff
• Maintain the general filing system and file of all correspondence.
• Provide clerical support for the staff as needed.
• Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.
  

  Other Job Functions:

  
  
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

  JOB REQUIREMENTS / QUALIFICATIONS :

  Education:

  Diploma/Bachelor degree in front office management

  Experience:

  At least 2 years related experience

  Language:

  Bilingual ( Arabic and English ) Required Licenses: N/A