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Pre-Authorization Supervisor

JOB Type
Requisition ID

Duties and Responsibilities:

  • Managing the workflow of their employees, creating team schedules, and delegating task
  • Assessing the work performance of their employees and identifying areas that need improvement
  • Ensuring that business goals, deadlines, and performance standards are met
  • Training and onboarding new hires to make sure they understand their roles
  • Setting goals for workers and making sure they comply with the company’s plans and vision
  • Recommend new employees to the human resources team based on an assessment of their performance
  • Reporting performance records and evaluations to HR and senior management
  • Train new employees
  • Decide on reward and promotion based on performance
  • Prepare and submit performance reports
  • Maintain timekeeping and personnel records.
  • Receive complaints and resolve problems
  • Monitor employee productivity and provide constructive feedback and coaching
  • Plans and vision and communicate them to subordinates
  • Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.

    Other Job Functions:

  • Perform all duties and tasks in line with the Person Centered Care values.
  • Adherence to all policies, plans and programs within the Fakeeh Care.
  • Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
  • Complete mandatory education as per the requirement at least one month prior to expiration.
  • Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.



    Bachelor’s degree in business administration, Public Administration or other related field


    3 – 5 years of experience in Healthcare industry is preferred, and relevant experience in an insurance role is preferred


    Arabic and English

    Required Licenses:

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