Duties and Responsibilities:

• Managing the workflow of their employees, creating team schedules, and delegating task
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines, and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance
• Reporting performance records and evaluations to HR and senior management
• Train new employees
• Decide on reward and promotion based on performance
• Prepare and submit performance reports
• Maintain timekeeping and personnel records.
• Receive complaints and resolve problems
• Monitor employee productivity and provide constructive feedback and coaching
• Plans and vision and communicate them to subordinates
• Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.
  

  Other Job Functions:

  
  
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

JOB REQUIREMENTS / QUALIFICATIONS :

Education:

Bachelor’s degree in business administration, Public Administration or other related field

Experience:

3 – 5 years of experience in Healthcare industry is preferred, and relevant experience in an insurance role is preferred

Language:

Arabic and English

Required Licenses:

N/A