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Concierge Officer

JOB Type
Requisition ID

Duties and Responsibilities:

  • Concierge, meet and greet the customers at DS FH
  • Helping the nurse in discharge process. The nu rse will call the concierge to pick up the in-patient stuff.
  • Ask the patient how we can help you
  • Assist the patients to where they want to go
  • Remain focused on the hospital necessities.
  • Organizing service to help pati en ts, visitors, and employees with daily needs that may other w i s e b e difficult to meet in a hospital settin g.
  • Assistthe patient if t hey need a wheel chai r.
  • Performing any other related work whenever re quested by DSFH management
  • Create smiling culture
  • Demonstrats compassionate communication skills while providing support and care to the patients as “ the patient is the center of our care”.

    Other Job Functions:

  • Perform all duties and tasks in line with the Person Centered Care values.
  • Adherence to all policies, plans and programs within the Fakeeh Care.
  • Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
  • Complete mandatory education as per the requirement at least one month prior to expiration.
  • Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.
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