Duties and Responsibilities:

• Concierge, meet and greet the customers at DS FH
• Helping the nurse in discharge process. The nu rse will call the concierge to pick up the in-patient stuff.
• Ask the patient how we can help you
• Assist the patients to where they want to go
• Remain focused on the hospital necessities.
• Organizing service to help pati en ts, visitors, and employees with daily needs that may other w i s e b e difficult to meet in a hospital settin g.
• Assistthe patient if t hey need a wheel chai r.
• Performing any other related work whenever re quested by DSFH management
• Create smiling culture
• Demonstrats compassionate communication skills while providing support and care to the patients as “ the patient is the center of our care”.
  

  Other Job Functions:

  
  
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.