Duties and Responsibilities:

• Complete the pre-admission process by receiving the admission request from the physician, providing the estimation cost and assigning admission appointment for the patient.
• Provide patient with admission & discharge policy, time of admission and room selection
• Verify patients’ identification and financial benefit to determine admission eligibility
• Greet the patient, enter the demographic information, insurance information and obtain the signature on the legal consent & forms
• Prepare admission file with all necessary hospital paper like, consent and policies before the scheduled appointments
• Maintaining the log note for VIP suites reservation request
• Follow up with patients who are willing to postpone their admission and inform them to reschedule the admission date
• Receive all patients’ payments whether deposit or discharge is
• To ensure patient’s account has no balance prior the actual discharge from the hospital
• Collect the hospital revenue from sub-cashiers at the end of every shift
• To handle the admission and discharge payments collection to the general cashier on daily basis
• Performs other duties as requested by the department inpatient Director Services, according to the availability of vacant rooms
• Provides functional guidance to all general service functions to assure proper processing on all in-patients and to assure coordinated efforts.
• Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.
  

  Other Job Functions:

  
  
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

JOB REQUIREMENTS / QUALIFICATIONS :

Education:

Bachelors Degree would be an advantage

Experience:

0 - 2 years’ experience in any related field.

Language:

English/ Arabic

Required Licenses:

N/A